Effective Date: 5/19/2026
A-Plus Air Conditioning, Heating & Refrigeration, LLC (“A-Plus Air,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request service, submit forms, or communicate with us by phone, email, or SMS.
- Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Service address
- Appointment details
- Payment-related information
- Communications submitted through forms, calls, or messages
- How We Use Your Information
We use your information to:
- Schedule and manage HVAC appointments
- Send appointment confirmations and reminders
- Provide customer support
- Respond to service requests
- Send estimates and service updates
- Process payments
- Improve our services and customer experience
- SMS Communications
If you provide consent, we may send SMS messages regarding:
- Appointment confirmations
- Appointment reminders
- Technician dispatch notifications
- Service updates
- Estimate follow-ups
- Customer support communications
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us directly.
Consent to receive SMS messages is not a condition of purchase.
- Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information with trusted service providers only as necessary to operate our business, process payments, schedule appointments, or provide customer communications.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
- Cookies & Website Analytics
Our website may use cookies, analytics tools, and tracking technologies to improve website performance and advertising effectiveness.
- Third-Party Services
Our website and communications may integrate with third-party services including scheduling platforms, payment processors, CRM systems, and communication providers.
- Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
- Contact Information
A-Plus Air Conditioning, Heating & Refrigeration, LLC
945-237-5986
info@aplusaircondition.com
https://aplusaircondition.com
- Updates to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.